I ordered a bed frame on ***** and got a confirmation email that next morning around *a...

GetHuman1719263's customer service issue with Ikea from December 2018

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The issue in GetHuman1719263's own words
I ordered a bed frame on ***** and got a confirmation email that next morning around *am:**"KOPARDAL *Bed frame*$***.** (originally) $***.** **gray, Lur*y, Full*Double * Full*Double*Article Number: ***.***.**."**It told me that my order number was ********* and my estimated delivery was Dec ** **** *:**am - *:**pm. **I was charged the $***.** already. Yet, nothing was delivered today. Cannot get into contact with anyone. I called customer service and they said there was no order under that number and hung up on me.
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Ikea

Customer service issue
Reported by GetHuman1719263
Dec 8th, 2018 - 6 mons ago
I have an issue with Ikea too
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Timeline
GetHuman1719263 started working on this issue
Dec 8th, 2018 9:10pm