Order made through website. Got billed and received a confirmation email, but the order...

GetHuman1717460's customer service issue with Ikea from December 2018

Help with my Ikea issue
The issue in GetHuman1717460's own words
Order made through website. Got billed and received a confirmation email, but the order tracking page shows "order not found" when I type my order number. There is no sign of the order being shipped either.*You did not yet indicate what Ikea should do to make this right.
GetHuman1717460 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman1717460 fixed the problem
Had to call about ** times dialing *** for online orders support until it would put me on hold. CSR let me know there was an incident during Black Friday and put in a case for me for reimbursement that should eventually be looked at, *-* days according to them
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Ikea

Customer service issue
Reported by GetHuman1717460
Dec 8th, 2018 - 5 mons ago
I have an issue with Ikea too
Fixed
GetHuman1717460 shared how to fix
Seen by 6 customers so far
Similar issue to 9268 others
0 customers following this
Items needed
Account name
Account email
Account phone number
Account address
Order number
Timeline
GetHuman1717460 started working on this issue
Dec 8th, 2018 6:36pm
GetHuman1717460 confirmed the issue is fixed. Hooray!
Dec 9th, 2018 6:48pm