I placed several orders, they all were confirmed except one-I was told I would be conta...

GetHuman1634618's customer service issue with Ikea from November 2018

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The issue in GetHuman1634618's own words
I placed several orders, they all were confirmed except one-I was told I would be contacted by customer service within ** hours. I tried calling customer service after ** hours. Endless dropped calls for high call volume. Once I received assistance through Option * for an existing order, they stated they could not find my order, so they transferred me and I was again dropped for too high call volume. I was charged for all of the items but if this one item is not available, I would like to cancel my entire order. I have an estimated delivery date of Nov **, so time is of the essence if the order must be cancelled and fully refunded.
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Ikea

Customer service issue
Reported by GetHuman1634618
Nov 27th, 2018 - 9 mons ago
I have an issue with Ikea too
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Seen by 1 customer so far
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Timeline
GetHuman1634618 started working on this issue
Nov 27th, 2018 3:17am
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Nov 27th, 2018 3:18am