I bought one of your SNILLE swivel chairs earlier this year from Southampton store an...
GetHuman-barryni's customer service issue with Ikea from November 2018
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The issue in GetHuman-barryni's own words
I bought one of your SNILLE swivel chairs earlier this year from Southampton store and have been very pleased with it. However, I leaned back on it recently and it split across the corner. *I was surprised at this as I am well below the max. weight for the chair and I feel it should be capable of taking normal use.*A trip to the store would be about ** miles for us and I wondered if it was possible for a new seat to be sent to me.*I look forward to hearing from you.*Yours, Barry Nicholl
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