I bought one of your SNILLE swivel chairs earlier this year from Southampton store an...

GetHuman-barryni's customer service issue with Ikea from November 2018

1 view
 | 
8657 similar
 | 
0 following
Help with my Ikea issue
Next: our robot will wait on hold for GetHuman-barryni to get a Ikea rep on the line!
Always use the GetHuman Phone tocall Ikea. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-barryni's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-barryni may need:
Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman-barryni's own words
I bought one of your SNILLE swivel chairs earlier this year from Southampton store and have been very pleased with it. However, I leaned back on it recently and it split across the corner. *I was surprised at this as I am well below the max. weight for the chair and I feel it should be capable of taking normal use.*A trip to the store would be about ** miles for us and I wondered if it was possible for a new seat to be sent to me.*I look forward to hearing from you.*Yours, Barry Nicholl
GetHuman-barryni did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman-barryni fixed the problem
We are waiting for GetHuman-barryni to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ikea email you?
This email address isn't valid
Follow this issue
See how GetHuman-barryni fixes it.
This email address isn't valid

Ikea

Customer service issue
Reported by GetHuman-barryni
Nov 1st, 2018 - a mon ago
I have an issue with Ikea too
Not resolved
Seen by 1 customer so far
Similar issue to 8657 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-barryni started working on this issue
Nov 1st 3:48pm