We placed an online order for two sofas on October **th., Our credit card was charged f...

GetHuman-newtonvi's customer service issue with Ikea from October 2018

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The issue in GetHuman-newtonvi's own words
We placed an online order for two sofas on October **th., Our credit card was charged for the purchase on October **th. The estimated delivery time is October **rd, requiring someone to plan to be available form *:** am to *:** pm.**I have spoken with your delivery company and they have no record of the purchase or communication from IKEA about delivery.**I have called both your *** number and my local IKEA store and cannot speak with a live person.
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Ikea

Customer service issue
Reported by GetHuman-newtonvi
Oct 19th, 2018 - a mon ago
I have an issue with Ikea too
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GetHuman-newtonvi started working on this issue
Oct 19th 5:43pm