My order number is ***-*********, reference case number ********. I was supposed to rec...

GetHuman1363923's customer service issue with Ikea from October 2018

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My order number is ***-*********, reference case number ********. I was supposed to receive a furniture delivery today between **-*, for which I have been at home waiting. I got the call for the * hour time window to be scheduled, but my number was not called upon the delivery attempt. I received an email telling me delivery was attempted and that I would have to reschedule. Because my number was not correctly contacted, I should not have to pay a redelivery fee and would like to have my order delivered as soon as possible. Thank you.
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Customer service issue
Reported by GetHuman1363923
Oct 17th, 2018 - 3 mons ago
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GetHuman1363923 started working on this issue
Oct 17th, 2018 3:29pm
GetHuman1363923 confirmed the issue is fixed. Hooray!
Oct 18th, 2018 3:40pm