Hello,**I placed an order on August * for a TYSSEDAL wardrobe to be delivered to my apa...

GetHuman-juliafo's customer service issue with Ikea from October 2018

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The issue in GetHuman-juliafo's own words
Hello,**I placed an order on August * for a TYSSEDAL wardrobe to be delivered to my apartment. The delivery failed, and I decided to cancel the order. The order number is **********. **This is the fourth time I'm emailing you about my refund. When I had put in an order cancellation, I got the following message: **"Hello Julia,* **Thanks for contacting us. We’re sorry to hear you want to cancel your order.** **Since your order has already shipped, we have sent a cancellation request to our transporter to have your order returned to IKEA. If you should receive any additional communication from our transporter regarding delivery of this order, please inform them that you have cancelled this order with IKEA.** **Once your merchandise has been returned, we will begin to process your refund. Processing typically takes * to ** business days from the date of this return.** **Your reference number for your records is: ***-********.** **We thank you for the opportunity to assist you.** **Please do not reply to this message. Replies are routed to an unmonitored mailbox. If you have questions please go tohttps:**www.ikea.com*ms*en*US*customer*service*contact*us*contact.html. You may also call us at ***-***-****.** *Best Regards,**Monchelle** **IKEA US Customer Support Center**Contact Us: https:**bit.ly**sKGQTk"******Can you please help me with this? It has been two months. ****Best,**Julia Foote
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Ikea

Customer service issue
Reported by GetHuman-juliafo
Oct 17th, 2018 - a mon ago
I have an issue with Ikea too
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GetHuman-juliafo started working on this issue
Oct 17th 1:13pm