It's been over * days since I contacted you. I have yet to receive a response. I order...

GetHuman-katsojou's customer service issue with Ikea from October 2018

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The issue in GetHuman-katsojou's own words
It's been over * days since I contacted you. I have yet to receive a response. I ordered (*) HUGAD curtain rods. I only received one and the one I did receive is badly bent. I am asking for my money back (including shipping) because not only did I NOT receive what I ordered - what you did send arrived damaged. **I've tried calling your customer service and cannot get through. I am automatically cut off.**I need to know if I am going to receive a response and refund from your company or if I need to contact my bank and the FTC.**Sincerely, **Katherine Claire Sojourner*REF: ***-*********Order Number: *************-***-****
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Customer service issue
Reported by GetHuman-katsojou
Oct 12th, 2018 - 2 mons ago
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Seen by 3 customers so far
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GetHuman-katsojou started working on this issue
Oct 12th 3:19pm