Biggest BS ever, as always. Went to Ikea Burbank * times because I called and they said...
GetHuman-pfwalves's customer service issue with Ikea from September 2018
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The issue in GetHuman-pfwalves's own words
Biggest BS ever, as always. Went to Ikea Burbank * times because I called and they said they had my product but they didn't. At some point somebody offered me to have it delivered to me next day. Made the purchase. Order was never delivered. Had to go back to ikea. Product was there but instead of letting me take it, they made me pay for it again (The problem is, for the previous one, I had paid with a gift card, now I had to spend to get the item). They said they would call me to return my money, and not the gift card balance. Guess what... NEVER CALLED. It's about the **th time I have problems with the delivery and Ikea doesnt do anything to get better or to solve anyones problems. I want my money back.
GetHuman-pfwalves did not yet indicate what Ikea should do to make this right.
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