I have ordered the wrong size shelves.*My order number is *********. Invoice date...

GetHuman1310861's customer service issue with Ikea from October 2018

8296 similar
0 following
Help with my Ikea issue
First: share to improve GetHuman1310861's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1310861 to get a Ikea rep on the line!
Always use the GetHuman Phone tocall Ikea. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1310861 may need:
Account name, Account email, Account phone number, Account address, and Order number
Tip from another customer
You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman1310861's own words
I have ordered the wrong size shelves.*My order number is *********. Invoice date **.**.****. InvoiceGBINV****************I ordered * x******** Hjalpa **x** white shelves. The shelves I require are* * x ***.***.** Hjalpa **x **.*Please could you change my order? I will of course pay the extra charge. Please could you invoice me for the difference in price which I believe to be £*.**. The mistake occurred because I could not find the right shelves on line and thought that the **x** would do. I now realise that they would not fit. Hope you can help?
GetHuman1310861 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman1310861 fixed the problem
We are waiting for GetHuman1310861 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ikea email you?
This email address isn't valid
Follow this issue
See how GetHuman1310861 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1310861
Oct 10th, 2018 - 3 mons ago
I have an issue with Ikea too
Not resolved
Seen by 2 customers so far
Similar issue to 8296 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1310861 started working on this issue
Oct 10th, 2018 7:01pm