I have ordered the wrong size shelves.*My order number is *********. Invoice date...

GetHuman1310861's customer service issue with Ikea from October 2018

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The issue in GetHuman1310861's own words
I have ordered the wrong size shelves.*My order number is *********. Invoice date **.**.****. InvoiceGBINV****************I ordered * x******** Hjalpa **x** white shelves. The shelves I require are* * x ***.***.** Hjalpa **x **.*Please could you change my order? I will of course pay the extra charge. Please could you invoice me for the difference in price which I believe to be £*.**. The mistake occurred because I could not find the right shelves on line and thought that the **x** would do. I now realise that they would not fit. Hope you can help?
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Ikea

Customer service issue
Reported by GetHuman1310861
Oct 10th, 2018 - a mon ago
I have an issue with Ikea too
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Seen by 2 customers so far
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GetHuman1310861 started working on this issue
Oct 10th 7:01pm