I ordered a Gronlid sectional sofa. I assembled *verything that came in the boxes but...
GetHuman1172529's customer service issue with Ikea from September 2018
Help with my Ikea issue
First: share to improve GetHuman1172529's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1172529 got the right customer help using our suggestion.
The issue in GetHuman1172529's own words
I ordered a Gronlid sectional sofa. I assembled *verything that came in the boxes but it appears I got parts from several different products. There doesnt seem to be any way to put the pieces together to make it look like the product I ordered. I can’t find full assembly instructions on the website. I can’t get through to anyone on the phone. I’m stuck with a room full of giant boxes and useless parts of a sofa. HELP!!!!!! Order********** ordered August ** ****
GetHuman1172529 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman1172529 fixed the problem
We are waiting for GetHuman1172529 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.