Dear Sir or Madam,**Unfortunately the parcel (No ******************) arrived torn, in w...

GetHuman-braunch's customer service issue with Ikea from September 2018

2 views
 | 
7636 similar
 | 
0 following
Help with my Ikea issue
First: share to improve GetHuman-braunch's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-braunch to get a Ikea rep on the line!
Always use the GetHuman Phone tocall Ikea. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-braunch may need:
Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman-braunch's own words
Dear Sir or Madam,**Unfortunately the parcel (No ******************) arrived torn, in wet condition with some damaged and missing items. Maybe due to the bad weather conditions. From broken glass inside which I couldn’t see, I cut my hand, so my experience with the order was really bad. Therefore I would prefer compensation for the missing and damaged items instead of an exchange. Please make the compensation via my method of payment (credit card). Thank you for your understanding. Please see details below. Unfortunately I can only add one picture but I have one from every damaged item. * items were missing completely. I believe they fall out as the parcel was completely torn and it was really poorly packed and wrapped. *Best regards **Christoph Braun *** West **th street *Apt ** A*New York, NY, *****
GetHuman-braunch did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman-braunch fixed the problem
We are waiting for GetHuman-braunch to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ikea email you?
This email address isn't valid
Follow this issue
See how GetHuman-braunch fixes it.
This email address isn't valid

Ikea

Customer service issue
Reported by GetHuman-braunch
Sep 19th, 2018 - 6 mons ago
I have an issue with Ikea too
Not resolved
Seen by 2 customers so far
Similar issue to 7636 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-braunch started working on this issue
Sep 19th, 2018 2:18am