Dear Sir or Madam,**Unfortunately the parcel (No ******************) arrived torn, in w...

GetHuman-braunch's customer service issue with Ikea from September 2018

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The issue in GetHuman-braunch's own words
Dear Sir or Madam,**Unfortunately the parcel (No ******************) arrived torn, in wet condition with some damaged and missing items. Maybe due to the bad weather conditions. From broken glass inside which I couldn’t see, I cut my hand, so my experience with the order was really bad. Therefore I would prefer compensation for the missing and damaged items instead of an exchange. Please make the compensation via my method of payment (credit card). Thank you for your understanding. Please see details below. Unfortunately I can only add one picture but I have one from every damaged item. * items were missing completely. I believe they fall out as the parcel was completely torn and it was really poorly packed and wrapped. *Best regards **Christoph Braun *** West **th street *Apt ** A*New York, NY, *****
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Customer service issue
Reported by GetHuman-braunch
Sep 19th, 2018 - 6 mons ago
I have an issue with Ikea too
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Sep 19th, 2018 2:18am