I want Ikea to given me cash*refund for $**.** Grusblad comforter that Ikea East Palo A...

GetHuman1104134's customer service issue with Ikea from September 2018

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The issue in GetHuman1104134's own words
I want Ikea to given me cash*refund for $**.** Grusblad comforter that Ikea East Palo Alto Return Clerk missed when I returned it about a week ago.**Refund credit for Grusblad ******* ($**.**) that was overlooked by Ikea Return Clerk (ID ********* at Store ***) on ********* at **:**:** -- see also: My case ********* on *********, at apprx **:**-*:**pm, made & processed by Customer Service Verlon when I called ***-***-****, two days after shopping at Ikea East Palo Alto.*I told Verlon that in double-checking receipts for returns & purchases, I saw Return Clerk ********* only gave credit for one of the two Grusblad comforters I returned. -- That "missed" comforter was right next & leaning on the one Grusblad that was given credit: Return Clerk ********* & I relied on her Ikea's hand-held price-scanner to count all items, assuming both comforters were counted & refunds given along with other items placed on the counter, as instructed.*Verlon said Ikea Credit Dept will call me back within **-** hours, but it's now been a week, and I'm still waiting for Ikea to call.*If you phone, please leave a message as I don't answer unidentified calls. Please provide me with a phone number to call you (& best time) without an impossible wait or robo-loop that will actually answer when I call. I can also be contacted by email (*****@***.com)****-***-**** -- USA

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Ikea

Customer service issue
Reported by GetHuman1104134
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 7435 others
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Timeline

GetHuman1104134 started working on this issue
Sep 14th, 2018 9:26pm