We have a sink we purchased from ikea over a year ago. The sink is called domsjo. It ha...

GetHuman1049068's customer service issue with Ikea from August 2018

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The issue in GetHuman1049068's own words
We have a sink we purchased from ikea over a year ago. The sink is called domsjo. It has cracked in the left basin. We would like to bring it in for a replacement or store credit towards the purchase of another sink at ikea. The biggest issue is that this sink goes flush back against the backsplash and would like to find a replacement that could do the same or at least be the same width. Labor cost for instal will be hard but incredible if the width is different since a large portion of counter would have to be replaced. *Again we are hoping we could get a replacement. Or store credit towards another sink purchase.*I trust that Ikea will make this right and come up with a resolution that is fair.
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Ikea

Customer service issue
Reported by GetHuman1049068
Aug 28th, 2018 - a yr ago
I have an issue with Ikea too
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Seen by 3 customers so far
Similar issue to 6639 others
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Timeline
GetHuman1049068 started working on this issue
Aug 28th, 2018 11:01pm