Hello, I received the wrong product. I purchased * billy bookcases on *******, order nu...
GetHuman1035342's customer service issue with Ikea from August 2018
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Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1035342's own words
Hello, I received the wrong product. I purchased * billy bookcases on *******, order number ********. One of the black-brown bookcases, article number ***.***.**. I also ordered two of the Black-brown billy bookcases article number ***.***.**. I ordered all three in the ** *** inch tall bookcases. I received the shorter versions which are ** *** inches tall. I have waited two months for these and had to take a day off work to be here for delivery. I would like the correct bookcases I ordered, and to be refunded the $**.** delivery charge.
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