case number : **********I have been in contact numerous times trying to resolve this ma...

GetHuman1022123's customer service issue with Ikea from August 2018

Help with my Ikea issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1022123's own words
case number : **********I have been in contact numerous times trying to resolve this matter. i had a phone call yesterday & have tried to ring you today but have been told its a ** min wait !!!!!!*This complaint has been outstanding since june - although you said would be dealt with with ***** days I am still waiting.*when i orginally contacted your customer services department i stated that i didnt have receipt but was roughly a year old. your advisor told me not to worry as the mattress should have a long life span than a year anyway. *I would like to get this resolved asap - i have been in trying to sort it out & contacted you at least *** times ! *look forward to getting results
GetHuman1022123 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman1022123 fixed the problem
i finally got a call back from ikea & they are replacing the damaged item.
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Customer service issue
Reported by GetHuman1022123
Aug 22nd, 2018 - 5 mons ago
I have an issue with Ikea too
GetHuman1022123 shared how to fix
Seen by 37 customers so far
Similar issue to 6126 others
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GetHuman1022123 started working on this issue
Aug 22nd, 2018 8:06am
GetHuman1022123 confirmed the issue is fixed. Hooray!
Aug 22nd, 2018 4:37pm