never received my replacement item or shipping information for item though I received a...

GetHuman991862's customer service issue with Ikea from August 2018

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The issue in GetHuman991862's own words
never received my replacement item or shipping information for item though I received a confirmation for the replacment
GetHuman991862 did not yet indicate what Ikea should do to make this right.
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Ikea

Customer service issue
Reported by GetHuman991862
Aug 21st, 2018 - a mon ago
I have an issue with Ikea too
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Seen by 2 customers so far
Similar issue to 6107 others
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Timeline
GetHuman991862 started working on this issue
Aug 21st 9:54pm