I want to can my order* ***-**********reference case * ******** **I tried contacting I...

GetHuman992439's customer service issue with Ikea from August 2018

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The issue in GetHuman992439's own words
I want to can my order* ***-**********reference case * ******** **I tried contacting IKEA customer service via phone- it never got through even after waiting for hours.*I also sent emails- didnot hear back**Then, I put a request for cancel order - finally heard back from IKEA saying- Please contact North American Logistics **Contacted Northern Logistics: They responded saying (' In order to reschedule this delivery you would have to do so through IKEA at ***-***-****')**After none of this worked, went to IKEA store Elizabeth - they said they cannot help with online orders.**Please cancel my order- refund mu money back....I dont have use for the product any more....Cancel my order!!!!!!!!!!! I want my refund!!!!!!!!!!
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Ikea

Customer service issue
Reported by GetHuman992439
Aug 14th, 2018 - a yr ago
I have an issue with Ikea too
Fixed
Seen by 4 customers so far
Similar issue to 5578 others
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Timeline
GetHuman992439 started working on this issue
Aug 14th, 2018 9:19pm
GetHuman992439 shared this issue with others over email
Aug 14th, 2018 9:23pm
GetHuman992439 indicated the issue is not fixed yet.
Aug 15th, 2018 11:10am
GetHuman992439 indicated the issue is not fixed yet.
Aug 15th, 2018 11:11am