I am supposed to get my order delivered tomorrow and I have called * times to try and g...

GetHuman-afayeloo's customer service issue with Ikea from August 2018

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The issue in GetHuman-afayeloo's own words
I am supposed to get my order delivered tomorrow and I have called * times to try and get my * hour time window. I have been on hold for over an hour each time and I have not heard back. I am driving to a new location and have to change my plans to adjust this extreme inconvenience. I am not happy at all with the service and would like to know my delivery window in advance so I don’t have to wait around for ** hours. This is not anywhere near standards that I would like considering how many products I am getting and how much we paid.
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Ikea

Customer service issue
Reported by GetHuman-afayeloo
Aug 13th, 2018 - a yr ago
I have an issue with Ikea too
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Seen by 12 customers so far
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Timeline
GetHuman-afayeloo started working on this issue
Aug 13th, 2018 5:04am
GetHuman-afayeloo indicated the issue is not fixed yet.
Aug 13th, 2018 3:17pm