Order number ********* never arrived. The shipping company said that was because the de...

GetHuman982780's customer service issue with Ikea from August 2018

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The issue in GetHuman982780's own words
Order number ********* never arrived. The shipping company said that was because the delivery was scheduled but the trailer with that order hadn't arrived yet? But nobody told ME that, so I had waited around all day for it. They say when it comes in they will call to schedule another delivery date, but they can't tell me when that might be--meanwhile I paid for this order two weeks ago and not only do I not have it, I have no idea when--or if--I'll get it. I'd like a full refund, or at least the cost of shipping.
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Ikea

Customer service issue
Reported by GetHuman982780
Aug 12th, 2018 - a yr ago
I have an issue with Ikea too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman982780 started working on this issue
Aug 12th, 2018 6:02pm