Bekant desk not raising*lowering

GetHuman980666's customer service issue with Ikea from August 2018

Help with my Ikea issue
The issue in GetHuman980666's own words
Adjust height of desk ... Pressing raise*lower buttons does nothing, desk is completely unresponsive. The key is in, all connections have been checked, the wall socket the desk is plugged in to has been checked.**Gethuman says this issue is fixed. It is not, nothing has happened other than I have indicated to GetHuman that I have not been contacted.
Mailing me a new power supply
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Bekant sit*stand desk
Customer service issue
Reported by GetHuman980666
Aug 11th, 2018 - 7 mons ago
I have an issue with Ikea too
Seen by 13 customers so far
Similar issue to 5332 others
0 customers following this
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GetHuman980666 started working on this issue
Aug 11th, 2018 9:45pm
GetHuman980666 indicated the issue is not fixed yet.
Aug 11th, 2018 10:26pm