Bekant desk not raising*lowering

GetHuman980666's customer service issue with Ikea from August 2018

Help with my Ikea issue
The issue in GetHuman980666's own words
Adjust height of desk ... Pressing raise*lower buttons does nothing, desk is completely unresponsive. The key is in, all connections have been checked, the wall socket the desk is plugged in to has been checked.**Gethuman says this issue is fixed. It is not, nothing has happened other than I have indicated to GetHuman that I have not been contacted.
Mailing me a new power supply
I have an issue with Ikea too
How GetHuman980666 fixed the problem
We are waiting for GetHuman980666 to fix the problem and share the solution with the rest of us customers.
Please help with my Ikea issue
Do you have a customer issue as well?
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ikea email you?
This email address isn't valid

Ikea

Bekant sit*stand desk
Customer service issue
Reported by GetHuman980666
Aug 11th, 2018 - 7 mons ago
I have an issue with Ikea too
Fixed
Seen by 13 customers so far
Similar issue to 5332 others
0 customers following this
Items needed
Account name
Account email
Account phone number
Account address
Order number
Timeline
GetHuman980666 started working on this issue
Aug 11th, 2018 9:45pm
GetHuman980666 indicated the issue is not fixed yet.
Aug 11th, 2018 10:26pm