I bought a Granboda table set a few weeks ago, I've been trying to get ahold of custome...

GetHuman977353's customer service issue with Ikea from August 2018

Help with my Ikea issue
The issue in GetHuman977353's own words
I bought a Granboda table set a few weeks ago, I've been trying to get ahold of customer service since the day after I bought it. There's a sharp piece of metal on the underside of the white table that put a deep scratch in the top of the light gray table as soon as we used it, but we had no idea until we put the table together. I submitted a request for a digital receipt at least a week ago and haven't heard anything. I'd like a replacement for the table since it was no fault of ours and we just purchased it.
GetHuman977353 did not yet indicate what Ikea should do to make this right.
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Ikea

Customer service issue
Reported by GetHuman977353
Aug 10th, 2018 - 7 mons ago
I have an issue with Ikea too
Fixed
Seen by 6 customers so far
Similar issue to 5273 others
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GetHuman977353 started working on this issue
Aug 10th, 2018 10:12pm
GetHuman977353 indicated the issue is not fixed yet.
Aug 10th, 2018 11:18pm