I bought a Granboda table set a few weeks ago, I've been trying to get ahold of custome...
GetHuman977353's customer service issue with Ikea from August 2018
Help with my Ikea issue
The issue in GetHuman977353's own words
I bought a Granboda table set a few weeks ago, I've been trying to get ahold of customer service since the day after I bought it. There's a sharp piece of metal on the underside of the white table that put a deep scratch in the top of the light gray table as soon as we used it, but we had no idea until we put the table together. I submitted a request for a digital receipt at least a week ago and haven't heard anything. I'd like a replacement for the table since it was no fault of ours and we just purchased it.
GetHuman977353 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman977353 fixed the problem
We are waiting for GetHuman977353 to fix the problem and share the solution with the rest of us customers.
Please help with my Ikea issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.