I bought a Granboda table set a few weeks ago, I've been trying to get ahold of custome...

GetHuman977353's customer service issue with Ikea from August 2018

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The issue in GetHuman977353's own words
I bought a Granboda table set a few weeks ago, I've been trying to get ahold of customer service since the day after I bought it. There's a sharp piece of metal on the underside of the white table that put a deep scratch in the top of the light gray table as soon as we used it, but we had no idea until we put the table together. I submitted a request for a digital receipt at least a week ago and haven't heard anything. I'd like a replacement for the table since it was no fault of ours and we just purchased it.
GetHuman977353 did not yet indicate what Ikea should do to make this right.
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Customer service issue
Reported by GetHuman977353
Aug 10th, 2018 - 7 mons ago
I have an issue with Ikea too
Seen by 6 customers so far
Similar issue to 5273 others
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GetHuman977353 started working on this issue
Aug 10th, 2018 10:12pm
GetHuman977353 indicated the issue is not fixed yet.
Aug 10th, 2018 11:18pm