I placed an order to have delivered July **, ****. Only part of the order arrived. I...

GetHuman-lainiesa's customer service issue with Ikea from August 2018

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The issue in GetHuman-lainiesa's own words
I placed an order to have delivered July **, ****. Only part of the order arrived. I called IKEA asap and was on hold for over * hours until I got on the phone with a specialist. Harry B was my contact person who put together a new order and said it would be delivered August *, ****. Mind you, this was two weeks later which was a huge inconvenience for me. August *th rolls around and crickets. I called IKEA again to sit on hold this time for an hour and customer service said a manager would call me back. ** hours later, crickets again. I am fed up with IKEA. I would like my order delivered asap and all together. I want a refund to my form of payment as well for the inconvenience this has caused. I do not want a gift card to IKEA, as I won't be shopping from them anymore.
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Ikea

Customer service issue
Reported by GetHuman-lainiesa
Aug 9th, 2018 - a yr ago
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GetHuman-lainiesa started working on this issue
Aug 9th, 2018 5:40pm
GetHuman-lainiesa shared this issue with followers on Twitter
Aug 9th, 2018 5:40pm
GetHuman-lainiesa indicated the issue is not fixed yet.
Aug 10th, 2018 7:10pm
GetHuman-lainiesa indicated the issue is not fixed yet.
Aug 12th, 2018 6:27pm
GetHuman-lainiesa indicated the issue is not fixed yet.
Aug 12th, 2018 6:41pm