My order was mixed up with someone elses so I got a step stool but I ordered * kitchen...

GetHuman970561's customer service issue with Ikea from August 2018

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The issue in GetHuman970561's own words
My order was mixed up with someone elses so I got a step stool but I ordered * kitchen items. I need to see what to do to get the items I ordered and give back the wrong items. **My order number was ********* and should have included the following:*Dragon Cutlery SE - ********-*****-****Sockerrt Vase * - ********-*****-****Kertistel DC*PC - ********-*****-****Godis GL **oz CL - ********-*****-*****The order that came was ********* with item bekvm step stool ********-*****-*** and not something I want.**I really want to get my items because I am moving soon from the delivery address—help please!!**Amy
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Ikea

Customer service issue
Reported by GetHuman970561
Aug 9th, 2018 - 7 mons ago
I have an issue with Ikea too
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GetHuman970561 started working on this issue
Aug 9th, 2018 1:39pm