Changing delivery timing. Yesterday I scheduled a delivery in store. * minutes later, I...
GetHuman294673's customer service issue with Ikea from July 2018
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The issue in GetHuman294673's own words
Changing delivery timing. Yesterday I scheduled a delivery in store. * minutes later, I went back in to change the time. I was told it couldn’t be changed or cancelled. My apartment building requires booking of the freight elevator to move furniture. My furniture is being delivered at a time when the freight elevator is booked. I’d like to either change the time of the delivery or ensure that it can come between * and *:**pm even though it’s booked for between * and *pm today.
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