I purchased the Hemnes **" sink BASE which CAME with the appropriately sized sink. The...
GetHuman916778's customer service issue with Ikea from July 2018
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The issue in GetHuman916778's own words
I purchased the Hemnes **" sink BASE which CAME with the appropriately sized sink. They were in two separate boxes and one of the IKEA folks loaded the sink on my cart because it was HEAVY. I didn't realize until weeks later, AFTER I built the base, that the box with the sink had a **" sink. You cannot buy the **" sink separately -- it is a duo * piece purchase. So what to do now? Go to IKEA with the wrong sink and get the right one? I don't think I have the acutal receipt anymore. Just the credit card charge for the full amount of all my items that day.
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