My wife ordered several items online to have delivered to our home. Our order number i...
GetHuman910732's customer service issue with Ikea from July 2018
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The issue in GetHuman910732's own words
My wife ordered several items online to have delivered to our home. Our order number is *********. We received a message that it would be delivered on **********. Then we got another message that said it would be delivered on **********. Today is ********** and we have not received our order. We have had no phone call, text or email from IKEA since we got the message saying our items would.be delivered on **********.**I have called customer service. First, I ha e had to dial the phone ** times and the ** times just to get through. The first time I called, the call dropped while I was waiting to speak to someone. The second time I got through (tpday) I spoke to someone who transferred me to resolutions. While on hold for reaolutions the call dropped. We need our delivery before today and respectfully ask it be delivered this week without further delay. This is unacceptable. I have stayed home from work for over a week to be here for delivery and to ensure I can answer the phone when someone calls about our delivery. We need our delivery now.
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