I'm expecting a Stenstorp kitchen island to be delivered tomorrow from the Ikea online...

GetHuman-lorellip's customer service issue with Ikea from July 2018

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The issue in GetHuman-lorellip's own words
I'm expecting a Stenstorp kitchen island to be delivered tomorrow from the Ikea online store, but I have not received a confirmation call. **This same thing happened two weeks ago when waiting for the same island from the Paramus, NJ store. No call. Found out days later that the item was unavailable.**Is this usual? Don't you let people know if something is or is NOT coming that they expect?**The order is for Jacquelyn Pedersen. To be delivered to *** C. Chestnut Ridge Rd., Chestnut Ridge, NY *****.**I am not staying at this address now, but an having to drive an hour to receive this new furniture. Most inconvenient and incredibly annoying if it doesn't come, or if I don't know if it will or will not arrive. Or when....**Thank you.

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Customer service issue
Reported by GetHuman-lorellip
Jul 18th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 3335 others
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GetHuman-lorellip started working on this issue
Jul 18th, 2018 12:32am