Purchased the Henmes shoe cabinet.... top piece arrived broken almost cracked in half

GetHuman820889's customer service issue with Ikea from June 2018

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The issue in GetHuman820889's own words
The problem: Purchased the Henmes shoe cabinet.... top piece arrived broken almost cracked in half
GetHuman820889 did not yet indicate what Ikea should do to make this right.
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Ikea

Customer service issue
Reported by GetHuman820889
Jun 26th, 2018 - 4 mons ago
I have an issue with Ikea too
Not resolved
Seen by 2 customers so far
Similar issue to 2342 others
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Timeline
GetHuman820889 started working on this issue
Jun 26th 1:42am