I placed an order, the order was ****pped via Fedex but according to tracking, it has n...

GetHuman761291's customer service issue with Ikea from June 2018

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Help with my Ikea issue
Before contacting them, items GetHuman761291 may need:
Account name, Account email, Account phone number, Account address, and Order number
GetHuman761291's next move: have a Ikea rep call.
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The issue and preferred resolution, in GetHuman761291's own words:
I placed an order, the order was ****pped via Fedex but according to tracking, it has not moved in over a week. I talked to customer service on Monday, and was supposed to be transferred to another department, but waited on hold for over an hour with no one coming back on to completely address my issue. I have tried calling every day since Tuesday and cannot get through
I trust that Ikea will make this right and come up with a resolution that is fair.
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Ikea

Customer service issue
Reported by GetHuman761291
Jun 7th, 2018 - 2 mons ago
I have an issue with Ikea too
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Seen by 3 customers so far
Similar issue to 142 others
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Timeline
GetHuman761291 started working on this issue
Jun 7th 9:36pm