I placed a click and collect order last week but had to cancel it - I called to do this...

GetHuman758593's customer service issue with Ikea from June 2018

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The issue and preferred resolution, in GetHuman758593's own words:
I placed a click and collect order last week but had to cancel it - I called to do this and was told that a refund would be issued ** hours after my collection time. This has not happened - the order number is *********
I trust that Ikea will make this right and come up with a resolution that is fair.
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Ikea

Customer service issue
Reported by GetHuman758593
Jun 7th, 2018 - 16d ago
I have an issue with Ikea too
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Timeline
GetHuman758593 started working on this issue
Jun 7th 2:26am