Delivery issues. Missed scheduled delivery date twice now. Just want refund.

GetHuman754395's customer service issue with Ikea from June 2018

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The issue in GetHuman754395's own words
The problem: Delivery issues. Missed scheduled delivery date twice now. Just want refund.
GetHuman754395 did not yet indicate what Ikea should do to make this right.
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Ikea

Customer service issue
Reported by GetHuman754395
Jun 5th, 2018 - 4 mons ago
I have an issue with Ikea too
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Seen by 2 customers so far
Similar issue to 565 others
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Timeline
GetHuman754395 started working on this issue
Jun 5th 11:19pm