I purchased two Hemnes three drawer chests and two of the pieces of each have holes dri...

GetHuman749653's customer service issue with Ikea from June 2018

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I purchased two Hemnes three drawer chests and two of the pieces of each have holes drilled in incorrect locations. I see articles and videos about this online. How do I fix this? I live more than three hours from an IKEA and it was difficult getting these in the first place. I would like IKEA to ship me replacement parts for both dressers. I trust that IKEA will make this right and come up with a resolution that is fair.
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Ikea

Customer service issue
Reported by GetHuman749653
Jun 4th, 2018 - a yr ago
I have an issue with Ikea too
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Seen by 12 customers so far
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Timeline
GetHuman749653 started working on this issue
Jun 4th, 2018 8:07pm
GetHuman749653 confirmed the issue is fixed. Hooray!
Jun 6th, 2018 5:07pm