I am calling about order number *********. I am trying to return the table that was del...

GetHuman748916's customer service issue with Ikea from June 2018

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Help with my Ikea issue
Before contacting them, items GetHuman748916 may need:
Account name, Account email, Account phone number, Account address, and Order number
GetHuman748916's next move: have a Ikea rep call.
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The issue and preferred resolution, in GetHuman748916's own words:
I am calling about order number *********. I am trying to return the table that was delivered with major damage for a refund. I received an email stating the STI delivered my order at *:** a.m. They did not. I have been here all day. They also did not email me or call me in advance about coming to pick up the table. This is now the second time they have failed to pick up the table for return.
I trust that Ikea will make this right and come up with a resolution that is fair.
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Ikea

Customer service issue
Reported by GetHuman748916
Jun 4th, 2018 - 2 mons ago
I have an issue with Ikea too
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Seen by 2 customers so far
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Timeline
GetHuman748916 started working on this issue
Jun 4th 6:02pm