I purchased a medium-brown Hemnes bed at the Atlanta store (Atlantic Station) yesterday...
GetHuman710913's customer service issue with Ikea from May 2018
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The issue in GetHuman710913's own words
I purchased a medium-brown Hemnes bed at the Atlanta store (Atlantic Station) yesterday. When sliding the slatted part of the headboard onto the base of the headboard, the veneer on the slatted part cracked open leaving a visual defect that is likely to enlarge as things rub against it and catch the edge of the cracked area. I can't put the parts back in their boxes at this point and need to replace just the part I've mentioned. I would like to pick it up today so the bed will be ready to use. Would be glad to send a photo. Thank you.
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