We were promised delivery yesterday and received * confirmation calls the day prior. H...

GetHuman687287's customer service issue with Ikea from May 2018

Help with my Ikea issue
The issue in GetHuman687287's own words
We were promised delivery yesterday and received * confirmation calls the day prior. However even with all our due diligence and receiving confirmation calls from the delivery company and assurances from IKEA No one showed and no one called and no delivery happened yesterday. We are furious. We both took the day off to receive this delivery because it is long distance and we never even received a call they weren't coming. We called after *PM and realized they weren't showing and they said oops. OMG we are so upset. PLEASE HELP.**Unconscionable. We are human beings who have to work for a living and when we dont work we dont get paid and since this is a long distance delivery for us we lost * days pay now. Please make this matter right for us and deliver our furniture as early in the morning as possible so we dont lose another day. PLEASE.**Thanks,*Melissa and Greg Battista*Order * ***********Phone* ***-***-****
GetHuman687287 did not yet indicate what Ikea should do to make this right.
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How GetHuman687287 fixed the problem
Received help from * wonderful supervisors. Thank you Maria and Jennifer! Best, Melissa and Greg
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Customer service issue
Reported by GetHuman687287
May 23rd, 2018 - 8 mons ago
I have an issue with Ikea too
GetHuman687287 shared how to fix
Seen by 3 customers so far
Similar issue to 606 others
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GetHuman687287 started working on this issue
May 23rd, 2018 11:55am
GetHuman687287 indicated the issue is not fixed yet.
May 23rd, 2018 11:55am
GetHuman687287 confirmed the issue is fixed. Hooray!
May 24th, 2018 2:40pm