I got my delivery today for order number ********* but the delivery company said they d...

GetHuman643175's customer service issue with Ikea from April 2018

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The issue in GetHuman643175's own words
I got my delivery today for order number ********* but the delivery company said they do not assemble. I paid an additional $***.** (no small amount) for assembly. Now I'm not sure what to do. The delivery guys (North american) said they do not assemble, IKEA does that. Why was this not explained to me. I'm extremely upset by this. I've now been cut off twice by you and I'm on the verge of sending all ** items back.
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Ikea

Customer service issue
Reported by GetHuman643175
Apr 30th, 2018 - a yr ago
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Timeline
GetHuman643175 started working on this issue
Apr 30th, 2018 7:50pm
GetHuman643175 shared this issue with friends on Facebook
Apr 30th, 2018 7:50pm