I reached ikea twice via email last week but received no response. And the order now is...

GetHuman571996's customer service issue with Ikea from April 2018

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The issue in GetHuman571996's own words
cancel * items in my existing order ... I reached ikea twice via email last week but received no response. And the order now is on the way.
Because of the slow delivery, I do not need them anymore. Return it to store or pay for it is too expensive to me. Also it should not be a good responsibility since I contacted IKEA as instructed in time.
Ordre*: ********* Items to cancel: ***.***.** ***.***.**. Only deliver what I need to my apartment.
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Ikea

Ordre*: ********* Items to cancel: ***.***.** ***.***.**
Customer service issue
Reported by GetHuman571996
Apr 5th, 2018 - 6 mons ago
I have an issue with Ikea too
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Seen by 5 customers so far
Similar issue to 7775 others
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Timeline
GetHuman571996 started working on this issue
Apr 5th 2:50pm
GetHuman571996 reviewed the items needed
Apr 5th 2:51pm