My name is Annette Sais. One of my BOTKYRKA wall shelves that was delivered on...
GetHuman-saiscpa's customer service issue with Ikea.com from August 2019
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The issue in GetHuman-saiscpa's own words
My name is Annette Sais. One of my BOTKYRKA wall shelves that was delivered on ******* is damage. The paint is missing on one of the corners and it is also damage. I tried calling your customer service center at least ** times in the past * days but the line for returns is busy and my call ends immediately. I just want another shelf send to me since there is no Ikea store in my town and I'm not able to take it to the nearest store for an exchange. Listed below are the details of my order: order number *********, order on ******* and delivered on *******. * shelves were order (Article number ***.***.**). Also, advice on how to return the damage shelf. FYI, these shelves were packed very poorly for shipping, no surprise one of them was damage.
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