Hello. I am from Richmond, VA and am interested in placing an online order. For the lar...

GetHuman-michabea's customer service issue with Ikea.com from December 2018

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Hello. I am from Richmond, VA and am interested in placing an online order. For the large order I will be placing, I will be paying an $** delivery fee. I am curious what will happen if one of the items is damaged or missing from my order. Will shipping in that case be free? It's a * hour drive to the store, so just driving there isn't really an easy option. And I'm not interested in another large delivery fee.**Thank you for your help,*Aaron
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Ikea.com

Customer service issue
Reported by GetHuman-michabea
Dec 3rd, 2018 - 2 mons ago
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GetHuman-michabea started working on this issue
Dec 3rd, 2018 4:00pm