I ordered a bed and mattress (order *********) on August ** and was given a delivery da...
GetHuman1028034's customer service issue with Ikea.com from August 2018
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The issue in GetHuman1028034's own words
I ordered a bed and mattress (order *********) on August ** and was given a delivery date of August **. On August ** (after taking the day off work to be home for the delivery) I was told by the delivery company my order had not arrived to their warehouse. I have been attempting to contact IKEA to get an update and none of the phone numbers go through, or if they do it says call volume is high and hangs up on me. There is no information on my tracking with an update and I have tried emailing with no response. I have no idea when I will receive the order.
GetHuman1028034 did not yet indicate what Ikea.com should do to make this right.
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How GetHuman1028034 fixed the problem
Unfortunately, just waiting and time. Finally got an email yesterday with update tracking and delivery info.
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