****-scheduled delivery between *-* never happened.**** afternoon - I was told rescheduled to **** between *-* p.m. - email rcvd. saying that delivery is rescheduled to Saturday *-*.**** evening told rescheduled again *-* for ****. on **** at **:** - email rcvd. rescheduled again to *-*p.m. Delivery reschedule to **** - *-*. Truck shows up BUT missing items! Kallax shlf ut never arrived. This is unacceptable and I want service, delivery and the Kallax shlf at no cost. I will pick it up in the store on **** myself

GetHuman1004135's customer service issue with Ikea.com from August 2018

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The issue in GetHuman1004135's own words
I was scheduled for delivery today btw * and * and the truck company told me they have me scheduled for tomorrow. This is a HUGE problem. I need same day today delivery. *Order number ********* *Julia Sciortino **** West **nd Street apt **** NY *****
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Ikea.com

Customer service issue
Reported by GetHuman1004135
Aug 17th, 2018 - a yr ago
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Seen by 19 customers so far
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Timeline
GetHuman1004135 started working on this issue
Aug 17th, 2018 3:28pm
GetHuman1004135 indicated the issue is not fixed yet.
Aug 17th, 2018 3:31pm
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Aug 18th, 2018 4:28pm
GetHuman1004135 indicated the issue is not fixed yet.
Aug 20th, 2018 4:31pm
GetHuman1004135 indicated the issue is not fixed yet.
Aug 20th, 2018 4:32pm
GetHuman1004135 indicated the issue is not fixed yet.
Aug 20th, 2018 4:32pm
GetHuman1004135 indicated the issue is not fixed yet.
Aug 20th, 2018 4:32pm
GetHuman1004135 indicated the issue is not fixed yet.
Aug 20th, 2018 4:32pm
GetHuman1004135 indicated the issue is not fixed yet.
Aug 20th, 2018 4:39pm