Hi , I ordered a mattress from IKEA that was too large to fit in my house. I sent it b...

GetHuman913159's customer service issue with Ikea.com from July 2018

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The issue in GetHuman913159's own words
Hi , I ordered a mattress from IKEA that was too large to fit in my house. I sent it back with the furniture delivery company on July *nd and asked for a refund. My order number was *********. On July *, **** I spoke with IKEA customer service (after waiting on hold ** minutes) about getting the refund of $*** plus tax. She said the refund would happen within *-** days and they would send me an email to confirm. She gave me a reference number ********. It has been ** days and I have not received an email nor a credit to my credit card statement. I want IKEA to give me my money back ASAP.
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Ikea.com

Customer service issue
Reported by GetHuman913159
Jul 24th, 2018 - 10 mons ago
I have an issue with Ikea.com too
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Timeline
GetHuman913159 started working on this issue
Jul 24th, 2018 7:36pm
GetHuman913159 indicated the issue is not fixed yet.
Jul 24th, 2018 9:43pm
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Jul 24th, 2018 11:52pm
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Jul 24th, 2018 11:53pm
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Jul 26th, 2018 7:50pm
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Jul 28th, 2018 12:12am