I ordered a JORDROK pillow from IKEA on May **th. The email confirming that it had ship...

GetHuman842297's customer service issue with Ikea.com from July 2018

7 views
 | 
199 similar
 | 
0 following
Help with my Ikea.com issue
GetHuman842297's next move: talk to Ikea.com again when they open.
Ikea.com's call center is closed now. We will send GetHuman842297 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman842297's own words
Order a pillow. ... I ordered a JORDROK pillow from IKEA on May **th. The email confirming that it had shipped arrived on June *st saying it was expected by June *th. On the *th I called IKEA to ask where it was, they suggested it might be delayed and to wait a few days then call again. Since then every time I try to call I get a busy tone and they haven't replied to my email. It's now July *nd and there's still no sign of the pillow* I also still can't reach anyone at IKEA.
They seem to have checked this off as resolved for no reason. This is not fixed, I want my order or I want my money back.
They could make this right by sending me the pillow or giving me a refund. Contacting me in any way whatsoever would be a good start.
I’m a new customer and based on this I will not be going to Ikea for anything in the future. I’ll also be sure to warn friends and family to avoid them.
I’ve called ** times, only got through the first time. I sent an email a few days ago with no response. My last effort is using this site.
I have an issue with Ikea.com too
How GetHuman842297 fixed the problem
We are waiting for GetHuman842297 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ikea.com's attention and get better help faster. Tap below to get started.
Having Ikea.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman842297 fixes it.
This email address isn't valid

Ikea.com

Jordok pillow
Customer service issue
Reported by GetHuman842297
Jul 2nd, 2018 - a yr ago
I have an issue with Ikea.com too
Fixed
Seen by 7 customers so far
Similar issue to 199 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account name
Account email address
Delivery address
Order number
Account phone number
Timeline
GetHuman842297 started working on this issue
Jul 2nd, 2018 4:37pm
GetHuman842297 indicated the issue is not fixed yet.
Jul 2nd, 2018 4:38pm
GetHuman842297 indicated the issue is not fixed yet.
Jul 2nd, 2018 5:56pm
GetHuman842297 indicated the issue is not fixed yet.
Jul 3rd, 2018 5:12pm
GetHuman842297 indicated the issue is not fixed yet.
Jul 3rd, 2018 5:17pm
GetHuman842297 indicated the issue is not fixed yet.
Jul 3rd, 2018 7:01pm
GetHuman842297 indicated the issue is not fixed yet.
Jul 3rd, 2018 7:17pm