We (*****@***.com) are trying to schedule an individual planning session to review our...

GetHuman701750's customer service issue with Ikea.com from May 2018

Help with my Ikea.com issue
The issue in GetHuman701750's own words
schedule a Saturday afternoon (any) to work with an Ikea professional to review the kitchen plan we've created...please help. ... We (*****@***.com) are trying to schedule an individual planning session to review our plan ("Maureen's kitchen") at the Sunrise location. Any Saturday afternoon or evening will do! We've tried calling and online form with no luck.*Thank you...
I'm not sure if you are aware that your phone system and on-line scheduling is not adequate for your customers. I consider myself computer savvy and a patient person, however neither method of customer support seems to be operational.
Please help us schedule a kitchen review on any Saturday in June or July by contacting us either at *****@***.com or (***) ***-****.
We are loyal Ikea customers who live in SW FL and regularly travel well over *** miles to shop at the closest Ikea. We love your products and what your company stands for and hope that you will find a way to remedy this situation.
We have tried to contact Ikea numerous times via the *** number and through the on-line scheduling system (both of which failed either failed to connect or bounced us out of the system).
I have an issue with Ikea.com too
How GetHuman701750 fixed the problem
I finally got through on the *** number...
Please help with my Ikea.com issue
Do you have a customer issue as well?
We can help you get Ikea.com's attention and get better help faster. Tap below to get started.
Having Ikea.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ikea.com email you?
This email address isn't valid

Ikea.com

Kitchen Plan Review
Customer service issue
Reported by GetHuman701750
May 20th, 2018 - 6 mons ago
I have an issue with Ikea.com too
Fixed
Seen by 9 customers so far
Similar issue to 459 others
0 customers following this
Items needed
Account name
Account email address
Delivery address
Order number
Account phone number
Timeline
GetHuman701750 started working on this issue
May 20th 4:07pm
GetHuman701750 indicated the issue is not fixed yet.
May 20th 5:09pm
GetHuman701750 indicated the issue is not fixed yet.
May 21st 5:12pm
GetHuman701750 indicated the issue is not fixed yet.
May 21st 5:25pm
GetHuman701750 confirmed the issue is fixed. Hooray!
May 23rd 5:24pm