We purchased two besta units in April. They were delivered Saturday April **, at which...

GetHuman-fogelber's customer service issue with Ikea.com from May 2018

587 similar
0 following
Help with my Ikea.com issue
First: share to improve GetHuman-fogelber's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fogelber's next move: call Ikea.com.
The best way to get your problem resolved is to tap the button below to start calling Ikea.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-fogelber may need:
Account name, Account email address, Delivery address, Order number, and Account phone number
The issue in GetHuman-fogelber's own words
We purchased two besta units in April. They were delivered Saturday April **, at which time I noticed they were on sale the day of delivery. I waited two hours on the phone and the representative said no problem, they would be able to price adjust and refund me the difference ($***). Just to look for the refund *-** business days. That didn’t happen. I waited another *.* hours on the phone again, only to be assured by a manager she was going to expedite my issue and call me right back and let me know she fixed my refund. No call. I’m beyond frustrated. I have a customer case ID and everything...this is such poor customer service.
GetHuman-fogelber did not yet indicate what Ikea.com should do to make this right.
I have an issue with Ikea.com too
How GetHuman-fogelber fixed the problem
We are waiting for GetHuman-fogelber to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ikea.com's attention and get better help faster. Tap below to get started.
Having Ikea.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ikea.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-fogelber fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-fogelber
May 17th, 2018 - 10 mons ago
I have an issue with Ikea.com too
Not resolved
Seen by 2 customers so far
Similar issue to 587 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-fogelber started working on this issue
May 17th, 2018 7:25am