Before contacting them, items GetHuman2627735 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman2627735's own words
Have spent hours trying to get a flight replacement for WOW Air cancelled fight ... Have written, called, tweeted, FB Msngr ... Invite you to respond* callback kindly**Hi, thx for stepping up to address WOW Air's (now stranded) customers!**Am following up on Case ********* for replacement tkt to Copenhagen Apr * pls********Have spent hours trying to call your * for the last hours ... What has to happen to get you to agree to call me back at ** *** *** **** pls? ****
GetHuman2627735 did not yet indicate what Icelandair should do to make this right.
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