Hi! My flight was cancelled from philly to Copenhagen ***** as there are no flights lea...

GetHuman1474508's customer service issue with Icelandair from November 2018

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The issue in GetHuman1474508's own words
Hi! My flight was cancelled from philly to Copenhagen ***** as there are no flights leaving PHL on Icelandair anymore. I was not informed of this ahead of time and scrambled at the airport to rebook to get to Copenhagen. Teemo, who handled my reservation, was very wonderful and was able to rebook me. On the way home, however, I’m being rerouted to Boston and won’t arrive into Philly until **:**pm when I was scheduled to arrive at *:**pm. I have trip insurance and wanted to see if I could leave Monday instead (if I have to be rerouted to Boston, at least arriving on Monday at **:** will allow me to arrive in time Tuesday evening for scheduled appointments). Thank you!
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Icelandair

Customer service issue
Reported by GetHuman1474508
Nov 3rd, 2018 - 2 mons ago
I have an issue with Icelandair too
Not resolved
Seen by 4 customers so far
Similar issue to 337 others
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Timeline
GetHuman1474508 started working on this issue
Nov 3rd 12:27am
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Nov 3rd 12:27am