Our booking number is ****** and we tried to get seating online, however the site would...

GetHuman817868's customer service issue with Icelandair from June 2018

Help with my Icelandair issue
The issue in GetHuman817868's own words
Our booking number is ****** and we tried to get seating online, however the site would not let us. We would like to have two aisle seats across from each other. Could you please do that. Also when we signed up for the Iceland Northern Lights Getaway package it didn't say to put your name like it was on our passports. Therefore could you change Nancy Burke Sanow to Nancy Jane Burke-Sanow -- Her middle name is Jane and there should be a hyphen between Burke and Sanow (Burke-Sanow). Also, if it is not done could you please add James as Arnold Sanow's middle name. I may not have put my middle name in. *Also, on the site everytime we put USA as our location it would put American Samoa - We should be USA.
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Customer service issue
Reported by GetHuman817868
Jun 25th, 2018 - 6 mons ago
I have an issue with Icelandair too
Seen by 4 customers so far
Similar issue to 171 others
0 customers following this
Items needed
Name on the ticket
Booking reference
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Email address on the account
Frequent Flyer number (if applicable)
GetHuman817868 started working on this issue
Jun 25th 1:33pm
GetHuman817868 indicated the issue is not fixed yet.
Jun 28th 2:38pm