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Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-edeltrau's own words
My name is Edeltraud Green, and I flew from Minneapolis to Frankfurt on Aril**, ****, res. * T*DDSS. I fainted on the leg to Reykjavik (flight FI***) and needed oxygen to come to. One of the flight attendants wrote a report. I would like a copy of this report for my insurance. We were told we would receive one but that was almost * weeks ago. My insurance won't cover the medical expenses I had in Germany following this incident unless Icelandair confirms what happened. My partner helped the attendant filling out the report with the spelling of my name. So there is a report. Please send it.
GetHuman-edeltrau did not yet indicate what Icelandair should do to make this right.
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