My name is Edeltraud Green, and I flew from Minneapolis to Frankfurt on Aril**, ****, r...

GetHuman-edeltrau's customer service issue with Icelandair from April 2018

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The issue and preferred resolution, in GetHuman-edeltrau's own words:
My name is Edeltraud Green, and I flew from Minneapolis to Frankfurt on Aril**, ****, res. * T*DDSS. I fainted on the leg to Reykjavik (flight FI***) and needed oxygen to come to. One of the flight attendants wrote a report. I would like a copy of this report for my insurance. We were told we would receive one but that was almost * weeks ago. My insurance won't cover the medical expenses I had in Germany following this incident unless Icelandair confirms what happened. My partner helped the attendant filling out the report with the spelling of my name. So there is a report. Please send it.
I trust that Icelandair will make this right and come up with a resolution that is fair.
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Icelandair

Customer service issue
Reported by GetHuman-edeltrau
Apr 30th, 2018 - 3 mons ago
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Seen by 5 customers so far
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GetHuman-edeltrau started working on this issue
Apr 30th 10:55am
GetHuman-edeltrau shared this issue with others over email
Apr 30th 10:57am